FREQUENTLY ASKED QUESTIONS

How strong is the Ball mount Hold?

The ball mount is designed not only to look like a golf ball, but specifically engineered with two-shot molding technology and specific materials to provide expansion and contraction technology that allow for the friction fit you desire. When your round is over, just simply roll the ball mount out of the ball holder and store it in your ClickCaddie case and your good until the next round. The CC magnetic base uses neodymium magnets that are 2-3x the size of popular car phone mounts.

What are the CC-Magnetic plates?

The CC-Magnetic plates are comprised of a thin electric steel and applied with peel off 3M tape. These plates are one of the largest in the industry, which ensures the strongest hold every time designed for the “offroad, in the rough player”.

Do I have to attach the adhesive CC plate to my phone case?

The answer is “No”. Through careful design and testing, our magnetic technology, compiled with the larger CC plates and neodymium magnetics, allows you to place the CC plate in-between your phone case (up to 1.5mm thickness) and phone where no one ever knows it’s there.

If in the instance you need to apply the CC plate to the outside of your case, no worries. The 3M adhesive can easily be applied and removed, and doesn’t leave any residue.

Is the magnetic technology safe for my smartphone?

Great question and the answer is “Yes”. The technology in the smart phone has also rapidly evolved where only non-magnetic internal components are used.

Does the ClickCaddie work with Push Carts?

Absolutely. The ClickCaddie is designed to work with both push and golf carts that have standard dimension golf ball holders. This allows your phone accessibility at your finger tips.

How durable is the ClickCaddie?

The ClickCaddie didn’t settle for anything less than the best of the best. In regards to a larger neo magnet, to larger CC plates, to a high grade polycarbonate stem and frame, the ClickCaddie is built to last.

Does it charge my phone also?

Hmm… Great idea… tune in and follow ClickCaddie’s product developments in 2018-2019.

How soon can I expect my order to arrive?

You can expect your order to ship in 1-2 business days from the time of your order. Most locations in the US take 2-3 business days for arrival! Just in time for you to impress your friends, and enjoy your round!

Warranty Information –

Our Guarantee

30 DAY, 100% GUARANTEE

If you don’t love your ClickCaddie, we’ll give you a full refund and you just pay for the return shipping! Simply email contact@clickcaddie.com.

STANDARD PRODUCT LIMITED WARRANTY

We warrant our product to be free from defects in material and workmanship for a period of 12 months from date of shipment. Any product found to be defective within this time period may be returned to our factory, freight prepaid, with prior return authorization for repair or replacement (at our discretion) at no charge. Our liability under this warranty is limited to the repair or replacement of the defective product and in no event shall TwoCards Innovations, INC. or employees or representatives be liable for consequential or indirect damages to goods, property, equipment or personnel. Nor shall we be liable for damages to equipment or for personal injury caused by misuse, overload, accidental damage, alteration, improper installation, or unauthorized use of the speaker, mount or accessories. Under no circumstances will we be responsible for any indirect or consequential damages due failure of our product to perform properly.

LEGAL DISCLAIMER NOTICE

Specifications of the products displayed herein are subject to change without notice. TwoCards Innovations, INC, or anyone on its behalf, assumes no responsibility or liability for any errors or inaccuracies. Information contained herein is intended to provide a product description only. No license, express or implied, by TwoCards Innovations, INC or otherwise, to any intellectual property rights is granted by this document. Except as provided in our terms and conditions of sale for such products, we assume no liability whatsoever, and disclaim any express or implied warranty, relating to sale and/or use of our products including liability or warranties relating to merchant ability or infringement of any patent, copyright, or other intellectual property right. Customers using or selling these products for use in such applications do so at their own risk and agree to fully indemnify us for any damages resulting from such improper use or sale. Risk of loss of the products shall pass to the buyer when the products are tendered by us for shipment to the buyer.

THIS WARRANTY CONSTITUTES OUR EXCLUSIVE WARRANTY. THERE ARE NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANT ABILITY FOR ANY PARTICULAR PURPOSE.

Warranty Period
30 Days.

Remedies

This warranty does not cover problems or damage resulting from (1) accident, abuse, misapplication, or any unauthorized repair, modification or disassembly; (2) improper operation or maintenance, usage not in accordance with product instructions or connection to improper voltage supply; (3) use of consumables, such as replacement batteries, not supplied by IDA USA LLC except where such restriction is prohibited by applicable law; (4) lost parts that were originally supplied with the ClickCaddie’s product; (5) non-ClickCaddie branded parts and accessories or (7) normal wear and tear.

This limited warranty does not, under any circumstances, cover the replacement of or reimbursement for any electronic device or personal property that is not a IDA USA LLC product. This warranty also does not cover IDA USA LLC products used by businesses.

Limitation of Liability

TwoCards Innovation LLC SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE OR DATA (WHETHER DIRECT OR INDIRECT) OR COMMERCIAL LOSS FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON YOUR PRODUCT EVEN IF IDA USA LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you.

How to make a warranty claim

If you think you may have a warranty claim is to email contact@clickcaddie.com

How to Install my ClickCaddie correctly?
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